Contact

Contact Us | The Remedy

We're Here to Help You Find Your Rest

At The Remedy, we believe better sleep starts with feeling supported. Whether you have a question about our formulas, need help with an order, or just want some advice on your wind-down routine, our team is here for you.

The Best Ways to Reach Us

šŸ“§ Email Support (Recommended)
For the quickest and most thorough response, please email our dedicated team. We check this inbox constantly.

  • General Inquiries:Ā admin@theremedy.shop
  • Order & Shipping Support:Ā support@theremedy.shop

ā° Our Response Time
We strive to answer all inquiries withinĀ 24 hoursĀ during our business hours, Monday-Friday, 9 AM - 5 PM AEST.

šŸ“ž Phone Support
Prefer to talk? Give us a call. Our friendly sleep specialists are available to take your call.

  • Phone:Ā +61 412359964
  • Hours:Ā Monday - Friday, 10 AM - 4 PM AEST

šŸ“ Mailing Address
For any written correspondence or returns (please contact us first for authorization), you can reach us at:
The Remedy
[Shop 2 34 Macmahon St]
[Hurstville NSW 2220]
Australia

Frequently Asked Questions

Before you reach out, you might find an instant answer in ourĀ FAQ Section.

šŸ›’ Orders & Shipping

  • How long does shipping take?
  • Can I change or cancel my order?
  • What are your shipping rates?

ā†©ļø Returns & Refunds

  • What is your return policy?
  • My product arrived damaged. What do I do?

Visit our fullĀ FAQ PageĀ for more.

Connect With Us on Social

Join our community of people prioritizing rest. We share sleep tips, wellness insights, and community stories.

  • Instagram: @TheRemedyofficial
  • TikTok: @TheRemedyofficial
  • Facebook: @TheRemedyoffficial