Contact
Contact Us | The Remedy
We're Here to Help You Find Your Rest
At The Remedy, we believe better sleep starts with feeling supported. Whether you have a question about our formulas, need help with an order, or just want some advice on your wind-down routine, our team is here for you.
The Best Ways to Reach Us
📧 Email Support (Recommended)
For the quickest and most thorough response, please email our dedicated team. We check this inbox constantly.
- General Inquiries: admin@theremedy.shop
- Order & Shipping Support: support@theremedy.shop
⏰ Our Response Time
We strive to answer all inquiries within 24 hours during our business hours, Monday-Friday, 9 AM - 5 PM AEST.
📞 Phone Support
Prefer to talk? Give us a call. Our friendly sleep specialists are available to take your call.
- Phone: +61 412359964
- Hours: Monday - Friday, 10 AM - 4 PM AEST
📍 Mailing Address
For any written correspondence or returns (please contact us first for authorization), you can reach us at:
The Remedy
[Shop 2 34 Macmahon St]
[Hurstville NSW 2220]
Australia
Frequently Asked Questions
Before you reach out, you might find an instant answer in our FAQ Section.
🛒 Orders & Shipping
- How long does shipping take?
- Can I change or cancel my order?
- What are your shipping rates?
↩️ Returns & Refunds
- What is your return policy?
- My product arrived damaged. What do I do?
Visit our full FAQ Page for more.
Connect With Us on Social
Join our community of people prioritizing rest. We share sleep tips, wellness insights, and community stories.
- Instagram: @TheRemedyofficial
- TikTok: @TheRemedyofficial
- Facebook: @TheRemedyoffficial